Does the platform offer a transparency report to disclose whether or not they have received or complied with law enforcement requests for user data.Are there any third parties who also get access to your transcripts and audio.Under what circumstances would an employee have access to your audio and/or transcripts.
Does the service have the ability to access your audio and/or transcripts.Does the platform support two-factor authentication to help you protect your data from password breaches.Given the necessity of transcription, we emailed and researched the top 5 most referenced services - Descript, Otter.ai, Rev, Temi and Trint - and asked: How safe are these services and what are they doing to protect your data and your private recordings and transcripts? In an informal poll we heard from more than 50 journalists about their favorite transcription services and what they liked about each. While there is no single service that meets all of our data privacy needs, here we unpack security and privacy practices for popular transcription services, weigh when journalists should use remote transcription services and explore how to minimize risk when working with sensitive audio. But uploading audio to a transcription service means giving a copy of that - sometimes sensitive - recording over to a company. Journalistic work often depends on transcription services for creating written logs of recorded audio, from assisting in research to captioning videos to publication of interviews.
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